Please check your Student Of fortune account to see if the purchase has gone through fine, when your tutorials have been purchased

When you are logged in: It will be stored on the site as well as emailed to you. You can access your tutorials in the through your Tutorials Bucket

When the purchase has been made anonymously (not logged in): It will be emailed to you on the email address you provided. Please check your email and download it locally to your computer. It WILL NOT be saved under your username on the site.

Please check your "Junk Mail" folder also to make sure emails from Student of Fortune isn't accidentally being disgarded.

If you still have not found the tutorial!

Please enter your Paypal Transaction Number or Google Order Number here and we will look into what’s happening

When opening Microsoft Office files, my computer is displaying strange characters.

This is because the version of Microsoft Office on your computer is older than the one used to create the tutorials you are opening. You can install the following update to allow opening of these new files which will allow you to open (docx, pptx, xlsx, etc files)

Please install the compatibility kit from:

http://www.microsoft.com/downloads/details.aspx?FamilyId=941b3470-3ae9-4aee-8f43-c6bb74cd1466&displaylang=en

If you fill out the form below, we can have the feedback you placed removed, and then allow you to place new feedback.

Student of Fortune charges nominal fees to help cover the cost of providing service.

Please review the fee structure at: http://www.studentoffortune.com/cgi/fees

Withdrawals requests are shown immediately on your account with processing status, but will take 2-4 weeks before they will be sent to you via Paypal.

When withdrawals are processed they are sent via Paypal Masspay, this prevents you from being charged any Paypal fees. The withdrawal line in your transaction history will be updated to saying Processed, and the date will be updated to the time the withdrawal was processed.

We are unable to immediately send payments out via Paypal due to anti-fraud reasons; a few bad apples have ruined it for everyone.

We are very sorry about the issue. Please resolve the matter with the user who gave you the bad feedback, on their request we can remove the feedback, allowing them to leave proper feedback.

We are very glad that you are trying to give quality tutorials to our users. Please upload your tutorial under the upload tutorial button present on the left side of our site. When ever a user asks a question that your tutorial meets the requirement of, you and the user will be informed about the tutorial and they can purchase it based on the preview provided.

There is a charge of 50 cents every time you add funds less than $5. Please keep that in mind the next time you have to add funds.

Generally this occurs when a user on Student of Fortune has issued a chargeback against us regarding a solution they purchased from you. As a result, we've taken the funds from your account to cover the chargeback. In the situation where the chargeback is decided in our favor, the funds will be returned to your account.

Sorry for the inconvenience. We work to resolve these issues in our favor, but we can never be sure how they will be decided.

Please refresh your browser and try again, if it still does not work please use the forgot password feature on the site, the password will be emailed to you to the email address that you provided while signing up.

Please ensure that the size of the image you are uploading is lesser or equal to the size specified by our site (300kb), also please ensure that the format is of JPG, currently we do not accept any other format. After uploading a new image, it may take a few minutes for your updated profile image to appear. Please be patient