1. You notice that your accounts receivable days outstanding has doubled in the first 6 months. Do you give someone a bonus or put him or her on probation? Why?

2. You are responsible for pricing a new service at an outpatient surgery center. How do you determine what you will charge?

3. Before granting a loan, bankers closely evaluate an organization’s debt-to-equity ratio. Explain why this ratio is so important to bankers.

4. In health care, we use full-time equivalents when reviewing staffing standards.  We also sometimes use them for productivity reviews.  Are FTEs an appropriate measure for productivity standards?  What about comparing FTE ratios between organizations, is that a reasonable concept?