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# \$1.008.8 THE BANK CUSTOMER WAITING TI

• From Mathematics: Statistics
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• Due on Jul. 17, 2012
• Asked on Jul 17, 2012 at 7:08:11PM

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8.8 THE BANK CUSTOMER WAITING TIME CASE DS WaitTime x Recall that a bank manager has developed a new system to reduce the time customers spend waiting to be served by tellers during peak business hours. The mean waiting time during peak business hours under the current system is roughly 9 to 10 minutes. The bank manager hopes that the new system will have a mean waiting time that is less than six minutes. The mean of the sample of 100 bank customer waiting times in Table 1.8 is . If we let m denote the mean of all possible bank customer waiting times using the new system and assume that equals 2.47: a Calculate 95 percent and 99 percent confidence intervals for m. b Using the 95 percent confidence interval, can the bank manager be 95 percent confident that m is less than six minutes? Explain. c Using the 99 percent confidence interval, can the bank manager be 99 percent confident that m is less than six minutes? Explain. d Based on your answers to parts b and c, how convinced

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