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Q:
Importance of Teams Paper
Resources: The Five Step Planning Process covered in class and the Sample Business Proposal at the Center for Writing Excellence
Consider the following scenario:
- · As the manager of a busy call center in a health care organization, you note that the volume of calls has doubled over the past year. Although you do not have the budget to hire additional staff, you do have an additional $20,000 to spend on your department to improve efficiency and customer satisfaction.
Write a 700- to 1,050-word proposal, using the Five Step Planning Process, that describes how you might improve efficiency and customer service in your department by focusing on teamwork.
Address the following in your proposal:
- · Why teams are essential to health care
- · How teams are used in other industries, such as aviation, auto racing, the military, and so on
- · How lessons from other industries might be applied in health care
- · Which organizational processes support problem solving
Cite three references, one of which may be the course textbook, to support your position.
Format your proposal and references consistent with APA
Below is the Grading Criteria for the Assignment:
Importance of Teams
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Content
60 Percent
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Points Available
9
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Points Earned
X/9
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Additional Comments:
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- This paper is in the form of a business proposal.
- The proposal is written from the perspective of the manager of a busy call center in a health care organization.
- The proposal describes how departmental efficiency and customer service might be improved by focusing on teamwork at the organization.
- The proposal expenditures for the plan do not exceed $20,000.
- The proposal addresses the following:
- Why teams are essential to health care
- How teams are used in other industries, such as aviation, auto racing, the military, and so on
- How lessons from other industries might be applied in health care
- Which organizational processes support problem solving
- The proposal cites three references, one of which may be the course textbook, to support the paper’s position.
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Organization/Development
20 Percent
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Points Available
3
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Points Earned
X/3
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Additional Comments:
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- The paper is 700 to 1,050 words in length.
- The introduction provides sufficient background on the topic and previews major points.
- The conclusion is logical, flows, and reviews the major points.
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Mechanics
20 Percent
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Points Available
3
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Points Earned
X/3
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Additional Comments:
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- The paper—including the title page, reference page, tables, and any appendixes—is consistent with APA guidelines as directed by the facilitator. The paper is laid out with effective use of headings, font styles, and white space.
- Rules of grammar, usage, and punctuation are followed; spelling is correct.
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Total Available
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Total Earned
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HCS 325 Wk3 Importance of Teams Paper
- This tutorial was purchased 7 times and rated D by students like you.
- Posted on Nov. 26, 2012 at 11:26:57AM
A:
Preview: ... er is in the form of a business proposal.
The proposal is written from the perspective of the manager of a busy call center in a health care organization.
The proposal describes how departmental efficiency and customer service might be improved by focusing on teamwork at the organization.
The proposal expenditures for the plan do not exceed $20,000.
The proposal addresses the following:
Why teams are essential to health care
How teams are used in other industries, such as aviation, auto racing, the military, and so on
How lessons from other industries might be applied in health care
Whic ...
The full tutorial is about 411 words long .
