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$20.00 management planning (14 questions)
- From Business: General-Business
- Closed, but you can still post tutorials
- Due on Jul. 09, 2008
- Asked on Jul 02, 2008 at 1:19:22PM
Q:1. John selected a team and asked several members of the team to express competing opinions. What is this team-building technique known as?
2. Boone Company has recently decided to computerize its system for keeping track of customer service calls. Boone has established a plan for installing the computers and training the employees in the Customer Service Department. What type of planning model is Boone using?
3. The more specific a goal is, the easier it is to_______
a.measure
b. achieve
c. define
d. justify
4. Why would a manager choose the first alternative that seems to solve a problem, even if the solution is only on a minimal level?
5. When might a reward be given for a partially achieved goal?
Questions 6 , 7 and 8 are based on the following scenerio:
Ernie Makin is part owner and president of Liberty Brewing Company, which is a microbrewery producing specialty ales. He first started by brewing and bottling beer at home, mostly ale. With the financial backing of some friends and using his own assets, he went into business. the venture became a success. Duting the last several years, sales expanded more rapidly than he ever imagined.
At several recent meetings, one of the specific agenda items that he and his financial backers had discussed was reducing costs by investing in automated bottling. A financial analysis shows that they were sure to save at least $10,000 per year over the next five years on a $30,000 investment in the new bottling equipment. Other available bottling equipment investments of the same amount would save $8,000 over the same time period. Another agenda item concerned expanding sales to other retail outlets outside their current regional market. Even though they decided to go ahead, the alternatives and the future events that could affect this objective were difficult to project. Perhaps more pressing was the fact that several batches of ale did'nt meet quality specifications. Ernie was most immediately concerned with finding the cause of this problem.
6. If Ernie Makin and his financial backers invest $30,000 and choose the bottling equipment that saves them $10,000 rather than $8,000 per year, the decision situation is best charecterized as one of
a. ambiquity
b. risk
c. certainty
d. uncertainty
7. The decision concerning expanding sales to other retail outlets outside their region is one of
a. ambiquity
b. risk
c. certainty
d. uncertainty
8. When Ernie attempts to find out why several batches of ale didn't meet quality requirements, what step in the decision-making process is he performing?
A. Recognition of dicision requirements
b. Diagnosis and analysis of causes
c. Development of alternatives
d. Selection of desired alternatives
9. XYZ Company intalled a reporting system and some groupware. What kind of information system was XYZ building?
a. operation
b. management
c. transaction processing
d. office automation
10. To encourage employees to find ways to cut costs and thus achieve their strategic goal of overall cost leadership, Bowman Distributors introduced a pay-for-performance system. What diminsion is used for implementing this stratagy?
11. John Rabin is a manager of a company. For the past several years, he's been attempting to include all his employees in the decisions affecting the group. Right now he's faced with a decision and is unsure of whom he should include in the process of making that decision. What model or tool would be the most appropriate for John to use?
12. Nexo Company uses a particular material in its manufacturing process. A war in a remote foreign country has caused the price of this material to double. What type of plan would best help deal with this situation?
13. If a manager uses his past experience, not figures to make a decision, what approach is this manager using?
14 Can I have an example of a strategic goal?
