Question 1: Managers can be classified using two classification schemes. Discuss these two classification schemes and how they are interrelated. Question 2: In order to be effective and efficient, CEOs must monitor both the internal and external environments. Is it more important for the CEO to monitor the organization's external or internal environment? Why? Question 3: Discuss how the Sarbanes-Oxley Act promotes ethical leadership within organizations. Question 4: You are a CEO of a mid-size manufacturing firm; the firm has recently become much more diverse. Describe the three strategies you can implement that your firm can use to manage diversity and multiculturalism. Question 5: Discuss a time in your professional or personal life when you had to implement a reaction plan. How did that plan differ from a contingency plan? Question 6: If you were considering starting you own business, what are the four major types of information would you include in your business plan? Question 7: Briefly discuss two of the reasons for individual resistance to change and give a workplace example of each. Question 8: Describe the two perceptual processes, and explain how they affect behavior in organizations. Question 9: As a manager, in what types of situations should you use written communication? Briefly discuss the reasons why written communication would be best in these situations. Question 10: In your opinion, which two characteristics of effective controls are the most important? Why?